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Beating the Competition

Helping a Business to Beat Their Competitors

Situation

This local SME approached Clarity looking for a Part Time Credit Controller/Office Administrator to assist them whilst a valuable member of the small team took an extended period of sickness leave. The business was growing fast and could no longer stretch to covering her duties for an indefinite period of time.

Challenge

The organisation did not know when or if the current incumbent would be well enough to return to fulfil her full range of duties and had created a new role which covered many of her duties along with a wider remit to support the office manager. The situation required sensitivity because of the nature of the absence and speed was important to reduce the loss of business.

Methodology

We organised a visit with the company that same afternoon so we could see the working environment and meet the team. This enabled us to understand the demands on the business, the culture and how this person would fit into the long term plans.

The Managing Director recognised the work Clarity undertakes including our extensive screening process and efforts undertaken in order to source quality candidates and offered to work with us on an exclusive basis.

Candidates were sourced using our existing talent pool, social media and an advertising campaign with CV’s of suitable, fully screened candidates being sent to the Managing Director within 48 hours.

Result

We sent over four CV’s and our client met with all four candidates as they were all deemed highly suitable. Two were selected for second interview and an offer was made to the candidate who was available immediately for a quick start – 3 days after Clarity had been engaged to help.

The person who was sick returned at the same time, by chance, so the new hire was able to immediately take on all duties that had been identified as critical to the continued growth of the company.

Conclusion

‘Found us the right person to join the happy team here’