Quality Support Controller

Industry Sector: Office

Bedford, Bedfordshire

Job Ref: J2629

Wednesday 24th April 2019

£18,000 - £18,500 per Annum

You're a helpful sort, able to pick up technical knowledge of a product and provide support to customers calling in with queries.

And maybe it would suit your lifestyle to dodge the worst of the rush hour on your daily commute, but work a Saturday morning here and there (taking hours off in the week).

Where, once you'd picked up the basics, you'd build on that technical knowledge. Because you're going to be on the receiving end of calls from staff at two major retailers who hold your company product and something has gone wrong.

Rarely flustered, you'll handle those calls, listening to concerns and providing support and advice. Needless to say, your problem solving skills are pretty hot. And sometimes that person on the end of the phone is anxious and you'll need to be confident, personable and able to assert yourself if necessary to get the issue fixed.

If you've got an interest in IT, this will be of particular interest to you, trust us.

You'll work 35 hours a week, 8.30am to 4.30pm Monday to Friday and be on the rota for the odd Saturday morning.

And your new employer? Well, they are hugely supportive, choosing great people for their teams, training and developing you to be the best that you can be. With opportunities to grow personally and professionally and giving you the chance of progression.

They'll look after you in lots of ways and one is how they reward. With a competitive salary on offer along with a Christmas bonus equivalent to 2 weeks salary) and a massive 33 days holiday, including bank holidays. There are other benefits too, including the fact that you'll be able to park at your lovely modern offices.

You'll work with great people too. Because they only hire great people.

Apply now to become part of that team.