Customer Services (Multilingual) (J216) - Office and Executive |
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| Location: | Cambridgeshire |
| Basic Salary: | £16,000 - £ 20,000 Per Annum |
21.02.12 5:37
Clarity Appointments are delighted to be assisting our client who is looking to expand their Customer Service team
You will be required to work with European distributors providing excellent customer service via telephone, email and face to face.
We are looking for candidates who are multilingual, ideally German, Spanish, Dutch or Polish speaking,
You must be able to demonstrate excellent customer service skills, be PC literate, and able to work on own initiative as well as part of a team.
£ 16,000 - 20,000
Job Responsibilities:
• Receive incoming calls
• Assist with new customer’s enquiries
• Process orders received via the telephone, fax, e-mail or Internet
• Be proactive in the area of customer retention
• Use various Internet sites to resolve parcel queries
• Use of excel spreadsheets
• Provide customer support to new and existing customer.
• A good understanding of the Company’s products and business structure.
• Promote the Company at events abroad
• Offer support to all areas of the business.
23 days holiday
Pension scheme
Health and wellness plan
Due to the high volume of applications currently being received we regret that we are unable to make contact with all unsuccessful applicants, nor provide specific feedback.
Clarity Appointments Ltd is acting as an Employment Agency in relation to this vacancy.
