German & French Customer Services Advisor (J33) - Office and Executive |
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| Location: | St Neots Cambridgeshire |
| Basic Salary: | £16,000 - £ 17,000 Per Annum |
9.09.11 12:31
My client brings together and empowers people throughout the world with quality products and the opportunity to realise their maximum potential in health, longevity, and lifestyle. Focusing on this mission, they created a dynamic, international, growing business. They are looking for a Customer Service Administrator that can speak fluent German and French to join their successful team.
Job Responsibilities:
Receive incoming calls
Assist with new customers enquiries
Process orders received via the telephone, fax, e-mail or Internet
Be proactive in the area of customer retention
Use various Internet sites to resolve parcel queries
Use of excel spreadsheets
Provide customer support to new and existing customer.
A good understanding of the Companys products and business structure.
Promote the Company at events abroad
Offer support to all areas of the business.
Assist the Company in maintaining its goal of World Class Customer
The successful candidate must:
Be fluent in both German and French
Have good I.T skills including Excel
Have good a good telephone manner
Be Customer Service Focused
Be Proactive in promoting the company
Working hours: 08.00-16.15 and 09.45-18.00 (2 rotas over 3 weeks)
Due to the high volume of applications currently being received we regret that we are unable to make contact with all unsuccessful applicants, nor provide specific feedback.
Clarity Appointments Ltd is acting as an Employment Agency in relation to this vacancy.