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German & French Customer Services Advisor (J33) - Office and Executive

Location: St Neots Cambridgeshire
Basic Salary: £16,000 - £ 17,000 Per Annum

9.09.11 12:31

My client brings together and empowers people throughout the world with quality products and the opportunity to realise their maximum potential in health, longevity, and lifestyle. Focusing on this mission, they created a dynamic, international, growing business. They are looking for a Customer Service Administrator that can speak fluent German and French to join their successful team.

Job Responsibilities:

• Receive incoming calls
• Assist with new customer’s enquiries
• Process orders received via the telephone, fax, e-mail or Internet
• Be proactive in the area of customer retention
• Use various Internet sites to resolve parcel queries
• Use of excel spreadsheets
• Provide customer support to new and existing customer.
• A good understanding of the Company’s products and business structure.
• Promote the Company at events abroad
• Offer support to all areas of the business.
• Assist the Company in maintaining its goal of World Class Customer

The successful candidate must:

• Be fluent in both German and French
• Have good I.T skills including Excel
• Have good a good telephone manner
• Be Customer Service Focused
• Be Proactive in promoting the company

Working hours: 08.00-16.15 and 09.45-18.00 (2 rotas over 3 weeks)

Due to the high volume of applications currently being received we regret that we are unable to make contact with all unsuccessful applicants, nor provide specific feedback.

Clarity Appointments Ltd is acting as an Employment Agency in relation to this vacancy.

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